ThinkSecure Systems
Privacy Policy

This Privacy Policy explains how ThinkSecure Systems Ltd collects, uses, and protects your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We are registered with the Information Commissioner’s Office (ICO) under registration number 00010841911.

1. What data we collect

- Name, address, phone number, and email address
- Details about your security system requirements
- Technical information related to your CCTV or alarm system installation
- Any data you submit via our website contact form
- Temporary access to CCTV feeds during setup/testing (live only, no footage retained)

2. Our lawful basis for processing data

We collect and process your personal data to fulfil our contractual obligations to you and to respond to your enquiries. In some cases, we may also rely on legitimate interest where appropriate.

3. How we use your data

- To provide quotations and carry out installations
- To contact you regarding appointments or service updates
- To issue invoices and collect payments
- To respond to technical support queries
- To comply with legal obligations

4. Who we share your data with

We do not sell or rent your data. We may share limited information with service providers (e.g. invoicing or email platforms) strictly to deliver our services. All partners are GDPR-compliant.

5. How long we keep your data

We retain personal data only as long as necessary to provide services and meet legal obligations. Basic contact and invoice records are typically kept for up to 6 years.

6. Your data protection rights

You have the right to request access to your data, correction of errors, deletion of your data, and restriction of processing. To exercise these rights, contact us at info@thinksecuresystems.co.uk.

7. Cookies

Our website may use cookies to improve your browsing experience. You can manage your cookie preferences through your browser settings.

8. Contact us

ThinkSecure Systems Ltd
4 Knights Court
Haverhill
CB9 9BZ
Email: info@thinksecuresystems.co.uk
Phone: 07543 446 793
Website: www.thinksecuresystems.co.uk
ICO Registration Number: 00010841911